Privacy Policy
This Privacy Policy explains how Atlas Walks processes personal data in connection with its website, booking requests, and local guided tours and experiences. It applies to nature walks and local day excursions arranged through the website and related communication channels.
Data We Collect
We may process contact details, booking and inquiry information, preferred dates, route suitability details, fitness-related information needed to assess an excursion, payment-related records, communication content, and technical data such as device and browser information. Where relevant, we also process information needed to confirm meeting arrangements, weather or access checks, and completion of a requested tour or excursion.
How We Collect Data
We collect personal data from website request forms, email, telephone calls, and other communications you send to us. We also receive information from payment processing and related service systems, and we may generate internal records from booking handling, route suitability review, meeting point confirmation, and excursion administration.
Types of Cookies
We may use session cookies, persistent cookies, and similar technologies for site operation, security, remembering basic preferences, and understanding how the website is used. We do not rely on cookies to collect more information than is needed for these purposes, and cookie settings may vary depending on the browser or device used.
Cookie Controls
We use standard cookie controls to support site operation and basic analytics where enabled. You can usually manage cookies through your browser settings, including blocking or deleting them, but some site functions may not work properly if cookies are disabled. Where a cookie choice tool is available, it should be used to record your preference for non-essential cookies.
Depending on applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or an explanation of how we handle a request. Some requests may be limited where we must keep information for legal, security, or recordkeeping reasons.
To make a privacy request, provide enough information for us to identify the relevant record and understand the scope of the request. We may ask for additional details before acting on the request. If a request is refused in whole or in part, we will explain the reason where required by law.
We retain personal data for the period needed to handle inquiries, manage bookings, complete excursions, maintain business records, resolve disputes, and meet legal or accounting requirements. When data is no longer needed, we delete it or anonymize it in a reasonable manner, subject to any retention required by law.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on the website and, where appropriate, provide additional notice if the change is material. The date of the latest revision should be reviewed periodically.
How We Use Data
We use personal data to respond to inquiries, assess route suitability, confirm meeting and return plans, arrange booking payment, communicate practical tour details, manage weather or access changes, provide guided excursions, complete route checks, maintain records, and handle legal or security matters. We may also use limited data to improve service administration and to send necessary booking-related communications.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, payment processing, recordkeeping, and related administrative functions. We may also share limited information with professionals or contractors who assist with business operations, provided they are bound to use the data only for the assigned purpose and to protect it appropriately.
Legal Disclosures
We may disclose personal data where required to comply with a legal obligation, court order, lawful request, or similar process. We may also disclose information to protect our rights, investigate misuse, or address safety or security concerns where permitted by law.